According to Garcia, on Monday, December 16, he had secured the business before leaving at 5:40 PM. When he returned the following day, he reviewed the overnight security footage as part of routine checks due to previous burglaries. During the review, Garcia received several WhatsApp images from the business owner showing empty Ignacio-brand boxes discarded behind the wall of La Loma Luz Hospital. This prompted him to call the police.

Further investigation into the surveillance footage revealed that between 10:00 and midnight on December 16th, the security guard, who is responsible for monitoring the compound housing Caribbean Tire, Shell Gas Station, Bambu Tea, and Heritage Bank, tampered with the cameras. Alongside another male accomplice, the guard manipulated the camera angles but failed to disable recording entirely.

The footage captured the two individuals gaining entry to the warehouse by removing a metal grill from a small vent. Inside, they stole various items, including tools and equipment valued at $1,174.50. The security footage later showed the guard descending the stairs with a black plastic bag, presumably containing the stolen goods.