And for all these matters and more, the GST office was open and active on Saturday and Sunday - responding to direct complaints and to posts that were made on social media:
Michelle Longsworth, Director General - BTS
"Every single report that we received over the two-day period we had staff available to dispatch, so we had the hotline, so when reports were received via the hotline these officers working the hotline knew who were who were on the ground, so they then sent those."
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